Pakistan Telecommunication Company Limited

Pakistan Telecommunication Company Limited

Pakistan Telecommunication Company Limited (PTCL) is the largest and leading telecommunications company in Pakistan, offering a wide range of communication services, including landline, broadband internet, and mobile services. PTCL plays a vital role in the country’s telecommunication infrastructure, providing essential services for individuals, businesses, and government organizations. Its services include fixed-line telephony, high-speed internet through DSL and fiber-optic connections, and wireless communication services. The company continues to lead in terms of market share and infrastructure development, working to expand its reach to underserved areas and enhance digital connectivity across Pakistan.

Industry: Telecommunication
Location: Pakistan
Tools: SAP Integration, SAP ERP Implementation, SAP SuccessFactors Implementation

Implementations

  • TMC helped PTCL integrate SAP with Oracle, streamlining data exchange and enhancing business process automation across both platforms. The project scope included designing and implementing seamless interfaces, ensuring real-time data synchronization, and optimizing operational workflows.
  • TMC implemented SAP ERP at PTCL, optimizing business processes and enhancing operational efficiency across various functions within the organization.
  • TMC implemented SAP SuccessFactors at PTCL, streamlining HR processes and enhancing workforce efficiency.
Engro Enfrashare (Private) Limited

Engro Enfrashare (Private) Limited

Engro Enfrashare, founded in 2018, is Pakistan’s largest independent tower infrastructure company. It designs, builds, and manages telecom towers to enhance connectivity across the country, focusing on cost-efficient solutions and tower sharing. Engro Enfrashare has over 3,450 towers nationwide, providing infrastructure for telecom operators while minimizing environmental impact and optimizing operational costs. Their reach spans from Chitral to Karachi, covering challenging terrains. The company aims to make digital connectivity more accessible, improving opportunities for everyone in Pakistan.

Industry: Telecom
Location: Pakistan
Tools: Field Force Management App, Qlik Sense Implementation on Cloud, SAP S/4HANA Implementation

Implementations

  • TMC provided a real time mobility based solution for the recording and monitoring of secondary sales information of all the fertilizer products selling across the country
  • TMC implemented secondary sales solution and enabled real time reporting with Qlik Sense dashboards. These dashboards report main KPIs, Geo Network, Visit Analysis, Sales and Commitment, Distribution and Geo Coverage.
  • TMC helped Engro Enfrashare with SAP ERP Implementation, Functional & Administration Support and Continuous Improvement Projects.
Jazz

Jazz

Jazz, is a leading wireless network provider in Pakistan, headquartered in Islamabad. As a major telecom operator, it offers a variety of mobile communication services, including voice, data, and digital solutions. It is recognized for its extensive coverage and customer-focused services across the country. It is committed to driving a digital transformation in Pakistan, offering innovative services and products that contribute to societal progress. With a focus on enabling a digital future, Jazz aims to empower communities and facilitate the development of a more progressive Pakistan through advanced telecommunications solutions.

Industry: Telecommunication
Location: Pakistan
Tools: SAP S/4HANA Implementation

Implementations

  • TMC helped to deploy SAP S/4HANA at Jazz, upgrading their legacy systems to improve operational efficiency, streamline processes, and enable real-time data insights, supporting better decision-making and enhanced customer experience.

Nayatel

Nayatel

Nayatel is a Pakistani telecommunications company, primarily known for providing high-speed fiber-optic internet, as well as broadband, TV, and phone services. Founded in 2006, Nayatel has grown to become a key player in Pakistan’s broadband market, particularly in cities like Islamabad, Rawalpindi, and parts of Khyber Pakhtunkhwa (KP). Nayatel’s internet service is recognized for its high reliability and fast speeds, catering to both individual and business customers. The company uses advanced fiber-optic technology to offer stable and high-performance internet connections, which sets it apart from other ISPs in Pakistan.

Industry: Telecommunication
Location: Pakistan
Tools: SAP ERP Implementation

Implementations

  • TMC successfully completed the SAP ERP Execution implementation project at Nayatel.
Ooredoo

Ooredoo

Ooredoo QSC, formerly known as Qtel, is a multinational telecommunications company based in Doha, Qatar. It offers mobile, wireless, wireline, and content services, with a strong presence in both domestic and international markets, catering to businesses, individuals, and residential customers. Ooredoo was the first company globally to launch commercial 5G services in Qatar and is one of the largest telecom providers, serving over 121 million customers worldwide as of 2021. The company operates in ten countries across the Middle East, North Africa, and Southeast Asia, including Qatar, Kuwait, Oman, Algeria, Tunisia, Iraq, Palestine, the Maldives, Myanmar and Indonesia.

Industry: Telecommunications
Location: Qatar
Tools: SAP S/4HANA Implementation

Implementations

  • TMC implemented SAP S/4HANA at Ooredoo, upgrading their systems to enhance real-time data processing, improve efficiency, and support digital transformation for better decision-making and customer experience.

Telenor Pakistan Limited

Telenor Pakistan Limited

Telenor Pakistan is one of the leading mobile network operator in Pakistan, with a mission to provide affordable and high-quality telecom services to its customers. Since its 2005 debut, the business has expanded quickly, now serving over 47 million users nationwide. Offering a variety of goods and services, including voice, data, messaging, and digital content, Telenor Pakistan can meet the requirements of both people and companies. The business is dedicated to providing cutting-edge solutions that improve its clients’ digital experiences and advance national digital inclusion.

Industry: Telecom
Location: Pakistan
Tools: SAP BO Upgrade, SAP Commission Implementation

Implementations

  • Telenor was facing severe performance issue while using BO Reports on single server BO 4.0. TMC implemented SAP BO 4.2 with cluster and load balancing to optimize the performance and reports scheduling.
  • TMC implemented SAP Commission at Telenor to automate and streamline the calculation and payout of sales commissions, integrating it with existing systems for real-time data accuracy.